Magic Hour

Clear generated videos in batches without deleting them one by one or deleting your account.

Delete multiple generated videos from My Library (bulk delete)

Choose the correct path for unexpected charges, renewals, cancellation, refunds, missing paid access, credits, invoices, or payment methods.

Billing, subscription, or credit problem: choose what happened

Request account deletion, understand the 14-day restoration window, and troubleshoot a disabled deletion button.

Delete or restore your Magic Hour account

Sign in with Google or email, resend a verification code, and report a missing or expired sign-in message.

Sign-in email or verification code is missing, invalid, or expired

How to check cards, wallets, local methods, and currency at checkout

Which payment methods are available in my country?

See which product and tool routes currently generate without signup, their allowances, and how to troubleshoot redirects.

No-signup product and tool routes: current daily allowances

Update a subscription payment method, recover from Past Due, and troubleshoot a billing portal that will not open.

How to change your payment method

Refund policy and requesting refunds

Open the billing portal, download invoices or receipts, and report a missing or incorrect billing record.

How to access your invoices and receipts

Cancel renewal in My Plan, confirm the effective date, and understand the difference between cancellation, refunds, and deletion.

How to cancel your subscription

Upgrade or downgrade in My Plan, choose monthly or annual billing, and recover a paid plan that is not reflected.

How to upgrade or downgrade your plan

Update payment details, understand Past Due, restore a paid plan, and report a paid invoice that is not reflected.

Payment failed, Past Due, or paid plan not restored

Understand credit balances, daily claims, annual billing, plan allowances, and the estimate for each generation.

Understanding Credits

Use human review for account-specific billing, credit, access, moderation, and project problems.

When a human must review your account, payment, credits, or project

Understand AI support, attachment access, direct guides, and when to ask for a human teammate.

AI support and human help: capabilities, attachments, and account review

Choose the correct sign-in, email, deletion, billing, plan, credit, or usage workflow.

Manage Your Account Settings

Manage sign-in, billing, credits, subscriptions, payment methods, and account settings.

Account, Plans & Credits

Create

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Find answers and get help from Intercom Support and Community Experts

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Volume, creators and topics for your company.

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Customer Portal.

Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Reading along with you

Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.