Payment options can vary by country, currency, device, and checkout session. The methods displayed in your Magic Hour checkout are the current options available for that purchase.
Check the payment methods available to you
Sign in to Magic Hour.
Select the plan or credit pack you want.
Continue to checkout.
Review the payment methods displayed before completing the purchase.
If a local wallet, bank method, or other option does not appear, it is not available for that checkout. Support cannot manually add a payment method to an individual checkout.
Why an expected method may not appear
The method is not available in your country or currency.
The selected purchase does not support that method.
The method is unavailable for recurring subscriptions.
Your device or browser does not support the wallet.
The payment provider has temporarily limited the option.
Cards and local methods
Major credit and debit cards are commonly available. Additional wallets and local payment methods may appear depending on your checkout. Do not rely on a method unless it is displayed there.
PayPal is not currently supported.
Currency and conversion
Your checkout shows the amount and currency that will be charged. If your card uses another currency, your bank or card provider may apply its own conversion rate or fee.
If payment is declined
Confirm the card details and billing address.
Check that online, international, or recurring payments are allowed.
Try another method shown at checkout.
Contact your bank if the payment continues to be declined.
Change a saved payment method
Go to My Plan, open the menu on the Current Plan or Payment Method card, and choose Update payment method. See How to change your payment method.
Receipts and invoices
Payment-method availability is separate from receipt and invoice access. See How to access your invoices and receipts.
Contact support
If a completed payment is missing from your account, email [email protected] with your account email, purchase date, amount, currency, and a screenshot of the checkout or receipt. Do not send full card details.