Overview
You can change your subscription plan at any time to better match your content creation needs.
Prerequisites
An active Magic Hour account
At least one paid subscription or upgrade access
Before You Begin
When you downgrade, your new plan's features and credit allocation take effect at the end of your billing period. Your unused credits carry over forever — you never lose them. You'll lose access to your current subscription's higher-tier features (resolution, watermark removal, etc.) at the end of your billing period.
Available Plans
Plan | Price | Credits | Resolution | Highlights |
Free | Free | 400 signup credits + 100/day | 576px | Watermarked outputs |
Creator | $15/mo · $120/year | 120,000 credits/year | 1024px | No watermark, commercial use |
Pro | $39/mo · $300/year | 300,000 credits/year | 1472px | 5GB uploads, priority support |
Business | $99/mo · $792/year | 840,000 credits/year | 4K (select modes) | 10GB uploads, priority support |
Upgrade Your Plan
From Free to a Paid Plan
Sign in to your Magic Hour account.
Go to magichour.ai/pricing.
Select the plan you want to upgrade to (Creator, Pro, or Business).
Choose your billing frequency: Monthly or Yearly (yearly saves 33%).
Review the plan details and click Subscribe.
Enter or confirm your payment information and complete the purchase.
Expected result: Your subscription updates immediately. Your new credit allowance and features become available right away.
Between Paid Plans (Creator → Pro → Business)
Sign in and navigate to magichour.ai/pricing — or go to My Plan, click the "..." menu, and select Change plan.
Choose your new (higher) plan.
Review the price and confirm.
You'll have the option to upgrade immediately (billing cycle resets) or upgrade at the end of your current billing cycle (no charge until then).
Expected result: Your new plan and features are activated based on the timing option you chose.
Pro tip: Switch to yearly billing and save 33% — equivalent to 4 months' worth of payments. On My Plan, you'll see a "Switch to Yearly" button if you're currently on a monthly plan.
Downgrade Your Plan
From a Paid Plan to Free
Sign in and go to My Plan.
On the Current Plan card, click the "..." (three-dot menu).
Select Cancel subscription and go through the cancellation flow.
Expected result: Your downgrade takes effect at the end of your current billing cycle. Unused credits carry over permanently.
Between Paid Plans (e.g., Pro → Creator)
Sign in and go to magichour.ai/pricing — or go to My Plan, click the "..." menu, and select Change plan.
Choose the lower plan.
Confirm the change.
Expected result: The downgrade takes effect at the end of your current billing cycle.
Verify the Change
Visit My Plan and confirm your new plan is reflected on the Current Plan card.
Check your credit balance in the top-right corner of the dashboard.
Look for a confirmation email from Magic Hour detailing your plan change.
Frequently Asked Questions
What happens if I upgrade mid-cycle? If you choose to upgrade immediately, your billing cycle resets and your new plan starts right away. If you choose to upgrade at the end of your current billing cycle, nothing changes until then.
Can I switch between monthly and yearly billing? Yes. On My Plan, you'll see a "Switch to Yearly" option if you're on a monthly plan. Switching to yearly saves 33%.
What if I downgrade and then want to upgrade again? You can upgrade or downgrade as many times as you need. Each change takes effect according to your billing cycle.
What happens to my credits when I change plans? Your unused credits never expire and always carry over. When your new plan's billing date arrives, your account receives the new plan's credit allocation on top of any credits you already have.
Troubleshooting
Issue | Cause | Solution |
Can't find the plan change option | Viewing the wrong page or not logged in | Go to My Plan and click the "..." menu on the Current Plan card, then select Change plan. Contact support if the option is still unavailable. |
Payment was rejected during upgrade | Payment method issue or insufficient funds | Verify your payment method is valid and current. Try again or update your payment info. |
Plan change didn't go through | Technical issue or payment processing delay | Check your confirmation email. If you don't receive one within 5 minutes, contact [email protected] with your account details. |
Credits haven't updated yet | Credits update on next billing date | Your new plan's credit allocation arrives on your next billing date. Unused credits from your previous plan are always preserved. |
Getting Help
If you run into issues upgrading or downgrading, contact our support team at [email protected] with:
Your account email address
The plan you're trying to change to
Any error messages you received