Plan entitlements and included credits are the amounts currently shown in My Plan and checkout.
​
​

Refresh My Plan or sign out and back in. If the invoice is paid but the plan is missing, contact support with the receipt and account email.
​
​

Follow the payment recovery and plan-restoration guide. Updating payment details does not itself confirm that an invoice was paid.
​
​

Use the options shown in My Plan. Review the effective date before confirming. Active cancellations normally take effect at the end of the current billing period.
​
​

With yearly billing, the per-month figure is an equivalent rate; the checkout charges the yearly total. A “months free” offer describes the annual discount, not delayed billing. Review the effective date, total, included credits, and any adjustment displayed for your account. See Understanding Credits.

​

Choose what happened with your charge, subscription, plan, or credits.