Overview
You can cancel an active subscription from My Plan. Cancellation normally takes effect at the end of the current billing period, so paid benefits remain available until the date shown in your confirmation.
How to cancel
Sign in and open My Plan.
Select Cancel subscription.
Review the benefit changes and choose a cancellation reason.
Continue through any offer that may be shown, then confirm cancellation.
The exact steps can vary with account and subscription status. The final confirmation date is authoritative.
After the subscription ends
Your account moves to the Basic plan.
Subscription-only benefits such as higher resolution and priority access end. Assets created under a qualifying paid arrangement retain their commercial-use rights. For new generations, commercial use and watermark-free exports require a qualifying paid arrangement; a separate credit-pack purchase can continue to provide these benefits without an active subscription.
Any remaining account credits stay in your account.
Free users may claim 100 account credits daily, up to seven total claims. This is not an unlimited daily allowance.
Can’t sign in to cancel?
Email [email protected] with the email used for the purchase, a billing receipt if available, and an explicit request to cancel renewal. Explain the sign-in error. Do not send passwords, login codes, or full card numbers.
A failed login or missing control is not a cancellation confirmation. Do not delete your account merely to stop renewal. Ask the team to confirm the affected subscription and cancellation effective date; a request alone does not prove that cancellation has completed.
If the option is missing
A missing cancellation option does not prove that you have no active subscription. Contact support with your account email and a billing receipt so the team can check the subscription.
Cancellation, refunds, and account deletion are different
A confirmed cancellation stops future renewal according to the effective date shown. It does not automatically refund an existing charge. Account deletion is also not a refund request. Use the refund guide if you want a payment reviewed, and keep the receipt and account details available.
Check the cancellation confirmation in My Plan before assuming it completed. If you are still charged, or My Plan shows Basic while charges continue, ask support to review the affected account and subscription. Remaining credits do not keep paid-plan settings unlocked. A separate credit-pack entitlement can continue to provide commercial use and watermark-free exports; check your current account benefits.