Account deletion removes your generated videos, images, audio, and remaining credits after the restoration window ends. Download anything you need before requesting deletion.
Request account deletion
Sign in and open Manage Account → Settings.
Under Delete Account, select Delete Account.
Type delete account in the confirmation field.
Select Yes, delete my account. The button remains disabled until the confirmation phrase matches.
What happens next
The account is scheduled for permanent deletion. You have 14 days to sign back in and restore it. If the account has an active subscription, the deletion request schedules that subscription to cancel at the end of its current billing period. Account deletion does not automatically refund an existing charge; use the refund guide if you want a payment reviewed.
Restore a pending deletion
Sign back in to the same account before the 14-day window ends. A successful sign-in restores an account that is still pending deletion. After the window ends, restoration is not available.
If deletion does not work
If the confirmation button does not become available, confirm that the phrase is exactly delete account. If the request still fails, ask for a human teammate and send the account email, device, browser, exact error, and a screenshot of the deletion dialog. Do not send a password, login code, or full payment-card number. See when human review is required.
Privacy and retained records
Some information may be retained when required for legal, security, accounting, or other legitimate purposes. See the Privacy Policy for details.