Magic Hour does not allow content that violates legal, safety, or platform rules.
Some requests may be blocked automatically, and some content may be restricted even if it seems technically possible to create or edit.
Content that may not be allowed includes
explicit sexual content
exploitative or abusive content
illegal or harmful content
deceptive or fraudulent editing requests
certain restricted copyrighted or unsafe materials
requests that break platform, legal, or policy rules
You will not create, upload, or request any sexual content involving minors.
You will not create or upload sexually explicit or intimate content of a real person without their consent, including AI-generated or altered likenesses.
To report abuse or a policy violation, email [email protected]. We review reports and may remove content and suspend or terminate accounts.
Impersonating real people or misrepresenting who created content
Using another person's face, voice, or likeness without the rights and consents required by law.
Why a request may be blocked A request may be blocked because:
the prompt is too explicit
the input file triggered moderation
the request falls into a restricted use case
the requested output could violate platform rules
If your request is blocked
Read the visible moderation message and review the content guidelines. Do not repeatedly resubmit the same request or switch models to bypass a restriction. If you believe permitted content was blocked, ask support to review it. A block alone does not identify the exact cause.
If you think the block was a mistake Contact support and include:
the tool you used
the prompt
the project link or ID, if available
the error message if shown
For legal and policy details, review: