Why was my generation flagged or removed?
Generations can be flagged or removed when moderation detects a potential violation of our content guidelines. A flag alone does not prove that the content violates the rules; false positives can occur. Common reasons include:
Inappropriate Content: Explicit, NSFW, or sexually suggestive material
Hateful Imagery: Content promoting hate speech, discrimination, or violence against individuals or groups based on protected characteristics (race, ethnicity, religion, gender, sexual orientation, disability)
Graphic Violence: Extreme violence, graphic injuries, or disturbing scenes
Illegal Activities: Content depicting or promoting illegal actions, including drug use or criminal behavior
Copyright & IP Infringement: Unauthorized use of copyrighted material such as movie characters or other protected IP. Note: using a celebrity's likeness without permission is a separate issue covered by right of publicity laws, not copyright—but it is equally prohibited on Magic Hour
Harassment: Content intended to threaten, intimidate, or bully others
False positives can occur. Do not switch models or modes to bypass a moderation decision. Review your prompt and source material against these guidelines. If you believe allowed content was blocked incorrectly, contact support with the tool route, visible error, approximate time and project link or ID if available. A human can review the case; do not assume a refund, restored credits or approval until the account or project record confirms it.
Community Guidelines
Help us maintain a safe, creative environment by following these guidelines:
Be respectful and inclusive – No hate speech, discrimination, or offensive content targeting any group
Keep it safe for work – No NSFW, explicit, or adult content
Avoid violence – No graphic violence, gore, or content promoting harmful behavior
Stay legal and ethical – No content depicting or encouraging illegal activities
Respect intellectual property – No copyrighted or trademarked materials without authorization, and no use of real people's likenesses without their consent
By following these guidelines, you help create a positive community for all Magic Hour users.
Review the content rules
See what content is not allowed on Magic Hour before requesting a moderation review.